Soyotech is a company established in 1998, this company is headed by Dato Sri Abu Raihan The President and Executive Vice President Encik Wan Shukri bin Wan Abdul Ghani. There is another 20 supporting staff which in sales department , technical and administrative. Our office and warehouse are located at No 55 & 57 Jalan TS6/6. Taman Perindustrian Subang, Selangor.
Soyotech (M) Sdn Bhd was establish by her founders on the awareness of the shortage of available Bumiputra Vendor involved in the supply of high technology and quality products in the market. Through their past experiences in related of the industries, the founders have indentified the specific business areas of the industries are lacking in, where the demand of specific product is high.
Soyotech has been organized into 3 bussiness divisions of Telecommunications, Office Automation System and IT Multimedia. Each business division are operated as individual business units with their own market and customer base with a focus of providing close customer support. These business divisions will be fully And comprehensively supported by the principals.Soyotech (M) Sdn Bhd has been appoint by Panasonic as a Bumiputra Vendor whereby it can participate in Government tender .TM sales & service has award Soyotech (M) Sdn Bhd. this Key Phone System
Target Market
Soyotech (M) Sdn Bhd is agent company to Panasonic , and soyotech has a direct contract with TM sales & services to supply Key Telephone System .Soyotech and Panasonic will aggressively support TM Sales & Services Sdn Bhd.Our target market in Klang Valley wereby in Petaling Jaya there is 20000 unit of commercial area, Shah Alam 10000 commercial unit, Damansara 15000 commercial. This is the place were can promote our product . Our price range is only below RM 3000.00 including installation, programming and commisioning. Besides Klang Valley we also target Northern region, Eastern Region and Southern Region. Budget hotel is also our main target market ,now there is many budget hotel growing in Klang Valley . This package KTS is suitable for this budget hotel.
Marketing Plan
Soyotech will arrange monthly training for Key Telephone System products, starting with Klang Valley region, southern , northern, eastern region as soon as possible.Weekly joint collaboration and promotion for the roadshows, example like Super Wednesday, to promote the KTS package through out all TM points outlets. Monthly motivation seminars to TM points staff to motivate them to promote and sell more KTS products.
Monthly selling skills seminars to TM point staff to boost their selling skills as to achieve our KTS target. Soyotech also offer display packages for all TM Points retail outlets
Weekly visits of technical support to TMpoints nationwide by our authorized Panasonic dealer nationwide.Beside the promotion done by Soyotech,TM Sales & Services and Panasonic ,we also advertise this product in newspaper ,magazine and also billboard.
Customer Care Centre
Panasonic has a customer care centre located in Shah Alam. This customer care centre has been extensively trained to handle various customer needs.Panasonic Malaysia has nine (9) service centres across Malaysia with the Head Office, located in Shah Alam. The others service centre are in Penang, Ipoh,Melaka, Johor Bharu,Kota Bharu,Kuantan, Kuching, and Kota Kinabalu.In addition to that Panasonic Malaysia also has total 34 authorized service dealer across Malaysia. There are well trained in the area of maintenance and installation Panasonic Key Telephone System. Customer can enjoy
One-To-One swap of main unit in the event of machine breakdown due to manufacturing default. Standard warranty terms and condition applies. One year warranty by Panasonic Malaysia Sdn Bhd excluding strike by lightning.
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